Frequently asked questions
What type of room can I book at Hotel Fenix?
You can book a Double Room with Two Double Beds (18 m², two full beds) or a Queen Room (16 m², one queen bed). Both are air-conditioned, non-smoking and include free Wi-Fi, cable TV, a telephone and a private bathroom with shower.
What are the check-in and check-out times?
Check-in is from 12:30 to 20:00 and check-out is until 14:00. Reception is open 24 hours, so late arrivals can be arranged in advance.
Does Hotel Fenix have a restaurant on site?
Yes. The hotel restaurant serves Mexican cuisine daily from 07:00 until 23:00, and room service is available.
Is parking available?
Yes, free public parking is available nearby. Reservation is not possible, and street parking is also available.
Is breakfast served?
Yes, breakfast is served in the hotel restaurant from 07:00, with fresh fruit and classic Mexican dishes.
How far is Hotel Fenix from the centre of Los Mochis?
The hotel is in the centre itself, on Gral Angel Flores, within a short walk of the main plaza, shops and restaurants.
How far is the CHEPE train station?
Los Mochis CHEPE train station is about 5 km away, roughly a 10-minute drive. Reception can arrange an early-morning taxi for your departure.
Is there a swimming pool or spa?
No, the hotel does not have a swimming pool or a spa.
Are pets allowed?
Pets are not allowed at the property.
Is Hotel Fenix suitable for families?
Yes. Family rooms are available and children of all ages are welcome. Cribs and extra beds are not available.